Terms of Service (ToS)
1. Acceptance of Terms
By accessing or using the Lingua website(s) (“Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please refrain from using the Website.
2. Services Provided
Lingua provides language-related services, including translation, interpretation, and linguist training programs. The specific terms for these services may be outlined in separate agreements or policies.
3. User Obligations
3.1 Accurate Information
You agree to provide accurate and truthful information when registering or interacting with our services.
3.2 Prohibited Activities Users are prohibited from:- Uploading malicious software or engaging in hacking activities.- Using the Website for unlawful or fraudulent purposes.- Violating intellectual property rights or the privacy of others.
4. Intellectual Property
All content on the Website, including text, images, and software, is owned by or licensed to Lingua and is protected under intellectual property laws applicable in the United Arab Emirates (UAE) and the Arab Republic of Egypt. You may not copy, distribute, or modify any content without prior written consent.
5. Payment and Refund Policy
5.1 Payments
For services requiring payment, you agree to provide valid payment information. Failure to complete payment may result in suspension of services.
5.2 Refunds
Refunds are subject to the terms outlined in individual service agreements. Generally, refunds will not be provided for services already rendered. Refund policies will comply with our service agreements and relevant consumer protection laws in the UAE and Egypt.
6. Privacy Policy
Your use of the Website is also governed by our Privacy Policy (link to privacy policy). By using the Website, you consent to the collection, use, and disclosure of your information as described therein, in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and Egypt’s Personal Data Protection Law No. 151 of 2020.
7. Limitation of Liability
Lingua is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or services. The Website and services are provided “as is” without warranties of any kind. This limitation of liability complies with applicable laws in the UAE and Egypt.
8. Termination
We reserve the right to terminate your access to the Website or our services at any time for violation of these Terms or other applicable policies. Terminations will be executed in accordance with relevant laws in the UAE and Egypt.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates and the Arab Republic of Egypt. Any disputes shall be resolved under the exclusive jurisdiction of the courts of Dubai, UAE, or Cairo, Egypt, depending on the user’s location or the nature of the dispute.
10. Compliance with Local Laws
Lingua operates in compliance with all applicable laws and regulations of the UAE and Egypt. Users are responsible for ensuring theirUpdates to Terms
11. Updates to Terms
Lingua reserves the right to update these Terms at any time. Continued use of the Website after changes are made constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@elingua.co
PO Box: 225 M, Al Maskan Bldg. Karama, Dubai, UAE
PO Box: 2, St. 100, Horiya Sq. Maadi, Cairo, Egypt
Since our founding in 2010, we have set the benchmark for excellence in language solutions. Our team of highly qualified linguists is trusted by partners worldwide to deliver precise, reliable services. Whether it’s for live events, meetings, pre-recorded content, or translation projects, we ensure every interaction is clear, accurate, and culturally aligned.
Lingua – Speak the World’s Language
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Our Locations
Abu Dhabi
306, Shama Tower, Hamdan St