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1. What languages do you offer translation services in?
At Lingua, we offer a wide range of language combinations. Our core services cover English, Arabic, French, Spanish, German, Chinese, and many more. If you’re looking for a language pair not listed, feel free to contact us, and we will do our best to accommodate your needs.
2. How do I request a translation service?
You can easily request a translation service by visiting our “Contact Us” page, filling out the request form. Be sure to include the document or text to be translated, your preferred language pair, and any specific formatting or deadline requirements.
3. How long will my translation take?
Translation turnaround times depend on the complexity, volume of the text, and the language pair. Generally, we provide a time estimate after reviewing your project. For urgent translations, we also offer expedited services for an additional fee.
4. How much does translation cost?
Our rates are based on factors such as the language pair, type of document, and level of specialization required. We provide customized quotes based on your specific needs. Please reach out to us with the details of your project, and we’ll send you a competitive, transparent quote.
5. Do you offer certified or sworn translations?
Yes, we offer certified translations for official and legal purposes. Our certified translators are accredited by UAE Ministry of Justice and other international translation associations, ensuring that the translated document meets all legal and regulatory requirements.
6. What is the difference between general and specialized translation?
General translation involves everyday language and is typically used for less technical content, like personal documents or website content. Specialized translation, on the other hand, requires in-depth knowledge of specific fields, such as medical, legal, or technical translation. We provide both services to cater to all client needs.
7. Can you handle large translation projects?
Absolutely! Lingua Smart has experience managing large-scale translation projects, including multilingual content, corporate materials, and publications. We have a team of qualified linguists and project managers to ensure consistency and quality across all languages.
8. Do you offer interpretation services?
Yes, we offer both in-person and remote simultaneous interpretation (RSI) for conferences, meetings, and events. Our interpreters are experienced in high-level settings, providing seamless communication for your international gatherings.
9. Can I request a revision of the translation?
Client satisfaction is our priority. If you’re not fully satisfied with the translation, we offer a revision service to ensure the result meets your expectations. Simply let us know within a specified timeframe, and we’ll work to make necessary adjustments.
10. How do you ensure the quality of your translations?
At Lingua Smart, we follow a rigorous quality control process. Each translation undergoes multiple stages, including initial translation, review by a second linguist, and final proofreading. We also use specialized tools to ensure consistency and accuracy.
11. Can I request translation for audio or video content?
Yes, we offer translation and transcription services for audio and video content. We can provide subtitles, captions, and translated scripts to make your multimedia content accessible to a global audience.
12. What industries do you specialize in?
We provide translation services for various industries, including legal, finance, healthcare, technology, education, and government. Our team consists of linguists with specific expertise in these fields, ensuring your documents are accurately translated.
13. How do you handle confidentiality?
We take confidentiality seriously. All our translators and staff are bound by strict confidentiality agreements to protect your sensitive information. If required, we can also sign non-disclosure agreements (NDAs) for additional assurance.
14. Do you offer machine translation services?
While we rely on professional human translators for the highest quality results, we do offer machine translation services for specific cases where speed or cost is a priority. However, we always recommend human translation for important or complex documents to ensure accuracy.
15. How can I pay for translation services?
We accept various payment methods, including bank transfers, credit cards, and online payment platforms. Once your translation is complete, you will receive an invoice with clear payment instructions.
Since our founding in 2010, we have set the benchmark for excellence in language solutions. Our team of highly qualified linguists is trusted by partners worldwide to deliver precise, reliable services. Whether it’s for live events, meetings, pre-recorded content, or translation projects, we ensure every interaction is clear, accurate, and culturally aligned.